FAQ

Shipping

Peter Ott is committed to meeting all the needs of his customers

Peter Ott packs all the works with the utmost care, with particular attention to materials and safety. For further information, please go to the dedicated article

 

We ship worldwide

The time il takes to ship our works changes in according to the customer's request. Peter Ott's works are meticulously followed and checked from printing to packaging.

To produce our pictures we need a minimum of 15 days. Then the picure is entrusted to the forwarder, who will be able to deliver in about 2-6 working days.

In case of specific requests or large quantities of orders, we manage production and shipping in a custom way in constant contact with the customer.

return and refund

 

For us it's important that our customers are always satisfied with their purchases. In case there is any problem we are open to all communications.

We have a specific return policy which you can find at this page. We remind you that all communications must take place through the appropriate channel.